Marketer building an email campaign for a skincare brand in a minimalist studio
All case studies
E-Commerce & D2CAI AutomationAI Development

AI email marketing automation

An AI email marketing engine that ships campaigns in hours, not weeks

An agency running email for a dozen consumer brands was limited by how fast its team could brief, write, build and QA campaigns. We built an AI engine that turns a product feed and a campaign brief into segmented, on-brand emails ready for review, and automates the lifecycle flows every brand needs.

Client
Marketing agency serving D2C brands
Region
United States
Scale
30 to 60 employees
Timeline
9 weeks, then rolled out brand by brand

What the client got

0x

More campaigns per brand per month

With the same team, production is no longer the limit.

0%

Less production time per campaign

From brief to review-ready in hours.

0%

Higher revenue per email

Driven by segments that were previously impractical to build.

The bottlenecks

  1. Bottleneck 1

    Campaign production was the bottleneck, not ideas

    Each campaign went through brief, copy, design, build and QA across four people. Brands got two sends a week when they wanted five.

  2. Bottleneck 2

    Segmentation stopped at the basics

    Deeper segments by product affinity, replenishment cycle or discount sensitivity were known to work but never built because of the effort.

  3. Bottleneck 3

    Lifecycle flows were set once and forgotten

    Welcome, abandoned cart and win-back flows ran unchanged for a year while the product range moved on.

What we built

  1. Step 1

    Brand voice and product knowledge

    Each brand has a profile: tone examples, banned phrases, product feed, pricing rules and compliance notes. Every generation is grounded in it.

  2. Step 2

    Campaign generation

    From a short brief, the engine produces subject line variants, body copy, product blocks and segment-specific versions, assembled into the ESP template and queued for human review.

  3. Step 3

    Automated segmentation

    Order data is scored nightly for replenishment timing, category affinity and discount sensitivity, creating segments the team never had time to build.

  4. Step 4

    Living lifecycle flows

    Welcome, cart, browse and win-back flows refresh their product recommendations and copy automatically as the catalogue changes, with a monthly review summary.

The automation workflow

Brief to sent campaign

Segmented and on-brand, reviewed by a human

01

Brief

Goal, offer, dates

02

Feed + Data

Products and orders

03

Segment

Scored nightly

04

Generate

Copy and blocks per segment

05

Review

Approve in ESP

06

Send + Learn

Results feed next brief

Step 1 of 6
6 steps · Fully automated
StackClaudeOpenAIKlaviyoShopifyn8nCustom scoring service

Questions clients ask about this engagement

Does the AI send without approval?

Campaigns always go through a human reviewer in the ESP. Lifecycle flows run automatically after their initial approval and are reviewed monthly.

Which email platforms are supported?

Klaviyo and Mailchimp in production. Any ESP with a template and campaign API can be connected.

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Have a similar bottleneck?

Tell us how the work happens today. We will show you the workflow we would build and prototype it on your own process.