Clinic reception with a nurse at the desk and a patient checking in on a tablet

Industry · Healthcare

AI automation and lead generation for healthcare providers and health tech

Clinics lose revenue to no-shows and paperwork. Health tech vendors lose deals to long, cautious buying cycles. We automate intake, reminders and documentation with privacy built in, and we build outbound that reaches hospital decision-makers.

Where healthcare companies lose time and revenue

Bottleneck 1

Front desk staff re-keying intake forms and chasing confirmations

Bottleneck 2

No-show rates eating into clinician capacity

Bottleneck 3

Vendors struggling to reach CIOs and department heads with relevant outreach

A workflow we have deployed in healthcare

From the case study Patient intake and reminders that cut no-shows for a multi-clinic group.

Pre-visit automation flow

Booking to confirmed, verified, prepared patient

Live

Booked

Any channel

Digital Intake

On the patient phone

Eligibility

Verified 48h before

Reminders

Confirm or reschedule

Waitlist Fill

Unconfirmed slots

Chart Ready

Data in PMS

Step 1 of 6

6 steps · Fully automated

Healthcare case studies

All industries

Healthcare

Healthcare workflow automation

Patient intake and reminders that cut no-shows for a multi-clinic group

Front desk staff re-keyed paper intake forms, chased confirmations by phone, and still faced a double-digit no-show rate. We automated digital intake, insurance checks and multi-channel reminders with privacy controls built in, so clinicians see more patients and staff do less data entry.

38%

Reduction in no-shows

Healthcare

B2B lead generation

Reaching hospital CIOs for a healthcare IT vendor

Selling into hospitals means long cycles and cautious buyers who ignore generic outreach. We built an account-based outbound programme for a healthcare IT vendor that reached CIOs and department heads with specific, relevant messages and produced a steady flow of discovery meetings.

Discovery meetings per month

Dental receptionist confirming an appointment on a tablet while a hygienist prepares a treatment room

Healthcare

Patient recall and scheduling automation

Hygiene recalls and no-shows handled by workflow across 18 dental practices

A dental group’s hygiene schedule was the engine of its revenue, and a fifth of slots went empty. Recall lists were printed, front desks called when they had time, and no-shows were discovered when the chair sat idle. We built a recall and confirmation workflow that fills the schedule from the practice management system and works the waitlist automatically.

21%→7%

Hygiene no-show rate

Pathology lab technician beside analysers while a patient receives a test report on their phone

Healthcare

Patient communication automation

Lab reports delivered, explained and queried without a call centre

A diagnostic chain processed 20,000 reports a day and ran a 60-seat call centre to tell patients their report was ready and answer “is this value normal”. We built a WhatsApp workflow that delivers reports securely, explains results in plain language within safe boundaries, routes clinical questions to pathologists, and books follow-up tests.

68%

Reduction in inbound call volume

Hospital procurement manager examining a medical device demonstration with a distributor representative

Healthcare

B2B lead generation for medical devices

Reaching procurement and department heads for a medical device distributor

A distributor with new lines in patient monitoring and infection control relied on tenders and relationships with a dozen hospitals. Expansion to private hospital groups and day-surgery centres needed conversations with biomedical engineers, department heads and procurement before tenders were written. We built an outbound engine around new facility openings, accreditation cycles and equipment age.

Clinical evaluations booked

Running a healthcare business with one of these bottlenecks?

Book a strategy call. We will map the workflow and build a working prototype on your own process.

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